KING ARTHUR’S  ARM'S INN

Access Statement

 

Introduction

 

King Arthur's Arms is a family friendly pub, providing good food and comfortable accommodation with  free to use High Speed Wifi..

Children are very welcome, accompanied and supervised by an adult.  Cots, highchairs and menu are available.  
Usually twice a month there is a pub quiz in aid of local charities, although not in July or August.
Ground level access has no steps and is easily accessible by wheelchairs and pushchairs and this is complimented by the provision of a disabled toilet facility and baby changing station with a toddler/ baby seat.

5 wheelchair accessible rooms are available in annex accommodation on the ground floor.  There is also an annex suite of 2 twin and 1 double bedrooms which are suitable for family and /or friends groups. These annex are situated next door to the main Inn.

It is not possible to accommodate pets in the bed and breakfast accommodation but well behaved dogs are welcome in the pub, supervised by their owners.

We have  a free to use ATM cash machine.  In common with lots of rural areas the bigger banks are all about 20 miles away in any direction.   There is still available the Post Office banking and The Coventry Building Society in Camelford. 

 

Arrival Planning

 

  The Post Code for satellite navigation is PL34 0DA.
Tintagel is a rural gem in an area of outstanding natural beauty.

 We are not easily accessed by public transport but can be if necessary.  One just needs to allow more time and plan ahead.

It is approximately 30 miles to our nearest railway station with limited bus onward travel:  likewise there are airports at Newquay  ( 35 miles),

and Exeter(55 miles), for these convenient and fast modes of transport car hire would be ideal and easily arranged.  

The main route roads in Cornwall are now excellent and allow the freedom to tour the county and beyond. 

The bus service provides a limited but  popular link with local towns depending on current timetables.  It is usually possible to ride to  (or from )  Boscastle and do the return journey  following the glorious coastal footpath,  thereby shortening the walk to a more manageable 7 ish miles. This is wonderful.    

The buses also visit Truro (45m),  Bude (20m),  Camelford (6m),  Wadebridge (20m), Plymouth (45m) and places in-between.  Buses do take more time than a car would to cover these distances as they go via local villages (the scenic route!) picking up passengers.  It is worth going if only for the ride. Please check for latest timetables as these do  change especially around school holidays and weekends..
Cornwall has the Radar toilet scheme for disabled users in some areas and you will need a Radar key to access these toilets, these keys are generally available for a small charge  from visitor centre's.

Arrival & Car Parking Facilities


 King Arthur's Arms is situated in Fore Street adjacent to King Arthur's Car Park.  The car park has a large level tarmac surface.  Guests will be issued with a VIP parking pass to the adjacent pay & display central car park for the duration of their visit.  Cars may park adjacent to the premises to load/unload the car and help with luggage will be provided if requested and available.  There is traffic calming speed bumps located around the car park, but not at the entrance.

On arrival please ask at the bar in the pub and you will be welcomed and shown to your room.  Within the Inn there is one flight of stairs with hand rails to the first floor. The annex are a few metres from the Inn side door. Once registered guests are provided with a door key, this allows access to the pub should the guest prefer to enter the accommodation without going through the bar areas or access to the accommodation when pub closed to the public.


Tintagel has benefited from new pavements and now has many dropped kerbs which are helpful to wheelchair and pram users

 

 Main Entrance & Reception
 
There are in total 3 entrances to the pub.  Those into the front and side of the pub are level entry, the rear entrance to which a key is supplied has one small step.
To reach the accommodation which is on the 1st floor there is one flight of stairs with a small landing after the 1st 3 steps. There are handrails fitted for the full length of the steps this then leads to a short carpeted well lit corridor before reaching the door to the accommodation. Here you will find the  electrical shoe/glove dryer is available for your use.  On arrival the first point of contact is via the bar staff who will arrange to have you shown to your room and help you with information about your room, the pub and the area.

 

Public Areas - General (Internal)


There are no lifts in the pub.

The majority of flooring is carpet. This floor is level throughout, having no steps or inclines.
There are a number of  televisions in the bar area and it is possible to request channels, subtitles, sound or simply switched off should no one wish to watch .  There is a juke box, free to use WiFi, pool table,  highchairs, comfortable seating and a log burning fire.

 

Public Areas - WC


The toilets are located immediately adjacent to the main bar on the ground floor.  They are level entry with tiled flooring.

There is a unisex disabled toilet, located in the ladies toilets, with hand grab rails and emergency pull cord with manned response.  There is sufficient space for a small wheelchair access.  In the ladies cubicles there are also unisex access for baby changing with a wall fixed baby changing tables  and fixed to the wall is a baby/ toddler seat in which to sit your child whilst waiting for mum or dad.  Dad or male carers are welcome to use the disabled /child changing cubicle located in the ladies toilets.
The wash basins have hot and cold supply, the taps are activated by pressing the tops and then they supply a measured quantity of water.  Hand drying is by high speed air drier and soap by dispenser liquid soap. The strong colours of the toilets doors (red) are complimented by the grey partitions and magnolia walls.

 

Bar & Lounges


The law does not allow smoking inside the building at all.

The lounge bar is evenly lit by ceiling low voltage lighting complimented by side table lights, it is carpeted and comfortably furnished by fixed deep cushioned bench type seating that follows the line of the walls, having other free moving normal wooden seating that can be rearranged  easily as necessary to allow access by wheelchairs, prams, highchairs etc.     The window table looks out to the National Trust building, The Old Post Office, probably no more than 20 meters away.  The freshly ground coffee machine is located in this bar.   


The main bar is through a door from the lounge bar and it is also carpeted and has level access.  This room is furnished with various sized tables and chairs that can be moved to provide a flexible space for different needs i.e. wheelchairs.  In this room is a log burning fire. This room is also used by residents  for breakfast. 

The window tables also have  the same view as the lounge bar and this is the bar where all the beer dispensing pumps, wine, specials boards, desserts boards, internet access, juke box, pool table, ATM  and tills are located.  Tables and chairs can be quickly rearranged to facilitate larger groups and larger families with children. There are 5 highchairs, which were very much appreciated when triplets visited.  It is normal practice to order and pay for food at the bar and then it will be delivered to your table. Please ask for table service if help is required.  All tables are of dark wooden colour and crockery is white. 

We will not  take baby food to reheat but we are happy to provide a container of hot water for customers to reheat the food themselves. There is also a microwave situated in this bar for parents to use to use to heat babies food, staff may not do this for you as it is the parents sole responsibility to ensure the correct temperature of their childs food. 

The  Vegetarian and Gluten Free options are listed on the menu.  It cannot be guaranteed that all food is free from nuts or gluten.   

Eggs and dairy products  are used extensively in the kitchen.

Please ask for large print menu if needed.

Outside there are 2 level paved patio area's that are equipped with tables and chairs (and sun shades when needed).

Printed and priced menu's are displayed on the wall at the entrance to the premises.  

There is a free to use  ATM in the bar and major debit cards are accepted.  The toilets lead off from this bar area.

 

Outdoor Facilities


A  level paved patio seating area. There are no inclines or steps from the main street  and only an incline from the adjacent car park.  Some of the area has a small wall around it, the remaining has not. 

It is usual for a water bowls to be located near the doors to provide fresh drinking water for dogs. If this is missing or requires refilling or changing of the water we are pleased to be asked.

 

Clubs and  Entertainment


The premises can accommodate club nights, fun nights, meetings, parties, quizzes, pool teams  and  darts teams,  all of which will be held in the public areas.  We do not usually cater for live music or disco type events.

 

Bedrooms


The bedrooms are located above the bars, 3 of which look directly to the National Trust Old Post Office, one of the most photographed National Trust  properties in the country.  On arrival you will shown to your room by the bar staff or assistant manager.
There are 5 bedrooms in the Inn. Each room benefits from central heating and it is generally possible to have the use of an independent free standing heater to give you more control over the level of heating in your room.
• Fire alarms are very loud and easily heard in all rooms of the pub and annex but should a guest be hearing disabled, all the guest rooms are supplied with a door handle warning sign to alert other residents and staff to their hearing disability in the case of fire.  All rooms have multi lingual fire procedure attached to the door. The fire exit door  is  signed and is immediately opposite the stairs at ground floor level. A key is not needed to open this door, just turn the knob which is located under the handle where you would normally expect to see a key.

It is the responsibility of the head bar person on duty to ensure the building is evacuated in case of fire. 

It is expected that guests leave the building on hearing a fire alarm or requested to do so by a member of staff.  At night the responsibility is that of the resident landlord.

No person should re-enter the building until given permission by fire brigade personnel or a member of staff.  There is a telephone on the landing, this can be used to dial 999 for the fire brigade.  This telephone is a main line and therefore more reliable than a mobile phone.  Guests may also use this telephone to summon the resident landlord when the Inn is closed,  the number clearly printed near the telephone.

All bedrooms are fitted with flat screen free view TV. with tele-text and remote control.  All have a hospitality tray and a  personal safe.

Central ceiling lights and side lights on the bedside tables.  Normal divan beds are used.

 

Rooms 8 and 10 friends and family rooms are en-suite, each has 1 double (with king sized duvet) and 2 single beds (with double duvets) and a small sofa. 

Room 12  has  a large en-suite bathroom, a  double bed, twin aspect windows with a view of the National Trust Property The Old Post office and a small sofa. 

Double room 11,  is a small double room which is en-suite, has 1 double (with king sized duvet) and a small tub chair. 

Double  room 9 has 1 double bed (with king sized duvet) and a small sofa. This room has its own private modern bathroom located opposite the bedroom and  bathrobes are provided for your use and comfort.

The Annex 1

This is situated next door to the main Inn. The entrance can accommodate a wheelchair although there is a small step.  This annex has 2 bedrooms, a single and a double. It  is  suitable for less mobile persons not comfortable climbing stairs but able to walk perhaps with the aid of a walking stick or crutches, a small shower stool may be reserved. The access is by ramp or steps from the car park making luggage transfer easier .  On entering there is a comfortable bed sitting room for your personal use, which is also spacious enough for a wheelchair.   The 2nd smaller adjoining single bedroom and shower are both unsuitable for wheelchairs. In the wardrobe is an extra heavy cotton throw should you prefer heavier bedclothes.  The shower room has some mobility aids.  An electrical shoe/glove dryer is available for your use.  Heating by electric storage heater, and an electric flame effect fire. 

The Annex 2.  Wheelchair friendly accessible Double .  This room is M3a graded

This is situated next door to the main Inn. The access is by ramp or steps from the car park making luggage transfer easier.  On entering there is a comfortable bed sitting room. This annex has 1 bedroom with a king sized bed with dual controls.  This is  2 single 3’ beds that are fixed next to each other to form a 6’ bed. These mattresses cannot be linked as the 2 single beds each have independent electric adjustable bed functions. A super king duvet or 2 single duvets are available depending on the guests preference. Height adjusted furniture.   In the wardrobe is a  heavy cotton throw should you prefer heavier bedclothes.    There are also 2 electric comfortable riser/ recliner chairs.  Heating  by electric storage heater, and an electric flame effect fire.   The wet room has some mobility aids including shower wheelchair or shower stool by request, grab rails, fan heater, heated towel rail, low level soap dispensers and emergency aid call,

 

Annex's  3,4,5,6,  Wheelchair accessible Triple rooms

These four annex are situated next door to the main Inn. The access is directly from the car park making luggage transfer easier.  On entering there is a comfortable bed sitting room. These annex have 1 bedroom with a 3 foot single bed and a Dual Control king sized  bed formed from  2 single 3’ beds that are next to each other to form a 6’ bed, these mattresses  cannot be linked as the 2 single beds each have independent electric adjustable bed functions.  A super king duvet or 2 single duvets are available depending on the guests preference. Height adjusted furniture.       There are also 2 electric comfortable riser/ recliner chairs.  Heating  by electric storage heater, and an electric flame effect fire.   The wet room has some mobility aids including shower wheelchair or shower stool by request, grab rails, fan heater, heated towel rail, low level soap dispensers and emergency aid call, annex are bed and breakfast only with breakfast served in the Inn, parking  and chambermaid service.

An extra cotton throw for each bed should you wish to use it can be found either in the wardrobe or the drawer in the divan base.

Bedding . All pillows are all synthetic i.e. non feathers and bedding is 100% cotton.

 
Hire of extra mobility equipment


Hire, delivery and then  collection of equipment you may need  or have but prefer not to bring with you, may often be arranged through specialist companies.
Here the contact details of  a few that  our guests have used - Red Cross at Truro  01872 267953,  Tremorvah industries at Truro 01872 324340,  Huntleigh rentals  08457 342000,  Bodmin loan store 01208 269716.   Please note The Bodmin store did not at last enquiry hire wheelchairs.

 

The tea/coffee making facility has a cordless kettle with water level indicator.  The tray is usually stocked with normal & decaffeinated coffee, tea & decaffeinated tea, a herbal tea selection, artificial sweeteners, sugar and milk.   Please request fresh milk if preferred.  There are no mini bars but you may request drinks and ice from the bar.  The rooms are equipped with a safe, toiletries and a hairdryer.

The pub is equipped with an electrical shoe cleaner / polisher for your use. Please read the instructions before using it. This cleaner is only suitable for leather and leather like materials, not cloth type materials.  For drying an electrical shoe/glove dryer is available for your use. 

An iron and ironing board, a baby’s cot and highchair are available upon request.

It is usual for us to be able to provide the bits you lose or forget! I.e. toothbrush, toothpaste, comb or razor but these are only in emergency type sizes, we do not offer branded goods.

 

Bathroom Facilities in the Inn 


 All the rooms have showers rather than bathtubs. All have heated towel rails.
• 4 rooms are en-suite with a fitted shower cubicle which has a thermostatic mixer valve.  Heated towel rail.  Electric razor point.  Patterned vinyl flooring with magnolia painted walls. The wash hand basins have hot and cold taps with cross head tops. 1 of the shower cubicles has a small useful seat moulded into it's structure
•1 room has a private bathroom opposite the bedroom, this has a  fitted shower cubicle which has a thermostatic mixer valve,  heated towel rail.  electric  razor point.  Patterned vinyl flooring with panelled walls. The basin has hot and cold taps .  Bathrobes are provided for your comfort with this bathroom.

 Wet room facilities in the Wheelchair Accessible annexes

Each has a wet room and it is possible to request the use of the shower wheelchair or shower stool. Should all the equipment be already reserved guests may hire items from specialists listed below. The Inn has 3 self propelled shower wheelchairs and 2 large shower stools with arms.

Grab rails and comfort height toilet.   

Electric  temperature controllable towel rail.   Wall mounted fan heater.

Remote controlled shower unit.

Low level soap, shampoo, conditioner dispenser.

Pull aid-call located in the bathroom.

Bathroom Facilities in the three Bedroom Suite.

This has a family sized bathroom with a shower cubicle. 

 

The Hall

 

This is a small landing area on entering the Inn bedroom accommodation.  There is a  bookcase from which you may borrow books and games. Please return them before you leave.

At night should any one need help there is a mains line telephone located in the hall to contact the resident manager/landlord  (01840)  770831 and or the emergency services.  The emergency number is 999 or 112. The emergency services are Police, Ambulance, Fire brigade and Coastguard.  The ambulance service now have a 111 service which you can use if you don’t feel 999 is appropriate or it is less urgent than 999 and they will advise you further if you need an ambulance or direct you to the on-call doctor.. 

 

Additional Information

 

In event of emergency Customers in the bars and resident guests will be asked by the head person to leave the premises and wait in the adjacent car park by the  pay & display machine located at the top of the car park.  This is also the fire assembly point.  Please do as asked immediately, even though you may not be aware of a fire. Fire can travel quickly and endanger lives so please do not waste time arguing or returning to your table or your room to collect things.

 
• In the pub there is access to free  high speed  WiFi  that allows you to use your laptop computer or phone.  Please ask for the code.

 

• All public buildings in Britain are non-smoking, this is strictly enforced. 
• Because of the wide spread use of mobile phones there are no public telephones in the building but one may use the premises    telephone in case of emergency.   The various mobile signals vary with the day, the provider and the weather!  There are 2 public telephone kiosks opposite the pub within 15 metres, change for coins for the phone are readily available from the bar.


• Dogs are not permitted in the guest accommodation but are very welcome in the pub and on the patios if they are well behaved and controlled.     A bowl of fresh water is generally available outside.


• Background music is controllable and can be reduced or muted as necessary.


• Local information leaflets are readily available in the accommodation.


• Our staff are  always happy to help whenever possible, please ask.


• A comprehensive list of information is supplied in each room,   listings of hospitals etc together with places of interest.

A post code book for the local area is available from the bar from which information can be gleaned to set up satellite navigation units.     One should plan in major routes rather than the quickest routes as these devices do tend to send one via some very narrow, sometimes    very steep, routes!  Our staff members are always happy to help if they can. 

 

• Food is available downstairs in the pub from 9am to about 9pm though out the summer months. There may be  some restrictions in the winter when food may not be available, please enquire at the bar.  Takeway Pizza  is generally  available daily from 9pm to 12mn.

 

Contact Information
 • Address:  KING ARTHUR'S ARMS INN,   Fore Street, Tintagel,  Cornwall, PL34 0DA.  Telephone:  01840 770628

• Email          info@kingarthursarms.co.uk              

  Website:      www.kingarthursarms.co.uk
• Hours of operation:  9am-------------12mn
• Alternative telephone number in case of difficulty 01840 770831

 

Locally

In the village there are shops equipped with surfing accessories i.e. clothes, boards.

Trebarwith Strand is one of our Tintagel beaches which has lifeguard cover during the summer season and public toilet blocks. Here it is possible to hire or buy the equipment you require to body board or surf.

There is a chemist, book and gift shops, doctors surgery, grocery shops, lotto terminal,  a visitor information centre, bus stop, hardware shop, limited post office services in the Londis shop and Spar shop to buy a lottery ticket. Summer  land rover service to access the castle ruins, cafes, restaurants, fudge making shop, pasty making shop, artists gallery and shop, children’s playground.  It is possible to hire the local tennis court.
Tintagel does not have a garage for petrol or diesel but fuel for your car is available at Boscastle, Delabole or Camelford,  all 5-6 miles away.  Tintagel does have a car repair garage if needed.
Tintagel has worked hard to raised funds to purchase  Public Access defibrillator's.  There are now 3 of these life saving machines positioned around the village.  One of which is fixed onto the wall of King Arthur's Arms.

Roman Catholic, Methodist and Church of England churches welcome all visitors.

 

Future Plans


We welcome your feedback to help us continuously improve.

 

Should you have any comments please speak to us if you are in the building or otherwise please phone   01840 770628

                             or  email  Jerome at    booking@kingarthursarms.co.uk
                            
or  email   Terry at       terrydangar@btinternet.com  

                             
Manager  Jerome Dangar.     Head barman  David Lane.        Head chef  Lizzie Baker.    

Updated May  2017.